Have you heard the joke about the humourless office worker who went for a promotion? He didn’t get it. In workplaces around the world a bit of humour can go a long way towards making it a more enjoyable place to spend eight or so hours a day.
When Simon, the boss of a small firm, realised he had to deal with a “toxic employee”, he knew he needed to act fast. Simon knew that while the worker had landed a major client, his poisonous behaviour had started to infect the company.