10 things successful leaders do

Jun 27, 2016-

Leadership is learned behaviour that becomes unconscious and automatic over time. For example, leaders can make several important decisions about an issue in the time it takes others to understand the question. Many people wonder how leaders know how to make the best decisions, often under immense pressure. The process of making these decisions come from an accumulation of experiences and encounters with a multitude of difference circumstances, personality types and unforeseen failures. The most successful leaders are instinctual decision makers. Having done it so many times throughout their careers, they become immune to the pressure associated with decision making and extremely intuitive about the process of making the most strategic and best decisions. 

Beyond decision making, successful leadership across all areas becomes learned and instinctual over a period of time. If you are looking to advance your career into a leadership capacity and/or already assume leadership responsibilities—here are some things you must do automatically, every day, to be a successful leader in the workplace:

Make others feel safe to speak-up

Many times leaders intimidate their colleagues with their title and power when they walk into a room. Successful leaders deflect attention away from themselves and encourage others to voice their opinions. They are experts at making others feel safe to speak-up and confidently share their perspectives and points of view. They use their executive presence to create an approachable environment.

Make decisions

Successful leaders are expert decision makers. They either facilitate the dialogue to empower their colleagues to reach a strategic conclusion or they do it themselves. They focus on “making things happen” at all times—decision making activities that sustain progress. Successful leaders have mastered the art of politicking and thus don’t waste their time on issues that disrupt momentum.  They know how to make 30 decisions in 30 minutes.

Communicate expectations

Successful leaders are great communicators, and this is especially true when it comes to “performance expectations.” In doing so, they remind their colleagues of the organisation’s core values and mission statement—ensuring that their vision is properly translated and actionable objectives are properly executed.

Challenge people to think

The most successful leaders understand their colleagues’ mindsets, capabilities and areas for improvement. They use this knowledge/insight to challenge their teams to think and stretch them to reach for more. These types of leaders excel in keeping their people on their toes, never allowing them to get comfortable and enabling them with the tools to grow.

Be accountable to others

Successful leaders allow their colleagues to manage them.  This doesn’t mean they are allowing others to control them—but rather becoming accountable to assure they are being proactive to their colleagues needs. 

Beyond just mentoring and sponsoring selected employees, being accountable to others is a sign that your leader is focused more on your success than just their own.

Lead by example

Leading by example sounds easy, but few leaders are consistent with this one. Successful leaders practice what they preach and are mindful of their actions. They know everyone is watching them and therefore are incredibly intuitive about detecting those who are observing their every move, waiting to detect a performance shortfall.

Measure and reward performance

Great leaders always have a strong “pulse” on business performance and those people who are the performance champions. Not only do they review the numbers and measure performance ROI, they are active in acknowledging hard work and efforts (no matter the result). Successful leaders never take consistent performers for granted and are mindful of rewarding them.

Provide continuous feedback

Employees want their leaders to know that they are paying attention to them and they appreciate any insights along the way. Successful leaders always provide feedback and they welcome reciprocal feedback by creating trustworthy relationships with their colleagues. 

They understand the power of perspective and have learned the importance of feedback early on in their career as it has served them to enable workplace advancement.

Properly allocate and deploy talent

Successful leaders know their talent pool and how to use it.  They are experts at activating the capabilities of their colleagues and knowing when to deploy their unique skill sets given the circumstances at hand.

Be a great teacher

Many employees in the workplace will tell you that their leaders have stopped being teachers.   Successful leaders never stop teaching because they are so self-motivated to learn themselves. They use teaching to keep their colleagues well-informed and knowledgeable through statistics, trends, and other newsworthy items. Successful leaders take the time to mentor their colleagues and make the investment to sponsor those who have proven they are able and eager to advance.

In the end, successful leaders are able to sustain their success because these things ultimately allow them to increase the value of their organisation’s brand—while at the same time minimise the operating risk profile. They serve as the enablers of talent, culture and results.

Published: 27-06-2016 09:39

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