Beginning Sunday, submitting household documents at the Kathmandu Metropolitan City (KMC) in person will be a thing of the past, metropolis officials claim. In a bid to be more efficient in service delivery, for the first time the government is incorporating digitigal technologies and processes into day-to-day operations at the KMC. All of the 35 ward offices of the KMC are introducing e-governance services from Sunday.

“We have taken it as a pilot project, and we will be upgrading things in need. It may take us some time to get the hang of it,” said Rudra Singh Tamang, chief and executive of the KMC.

The KMC said it has trained two persons each from 35 wards. “We have trained all our staff in metropolis about e-documentation process and its online procedure,” said Gyanendra Karki, KMC spokesperson.

The newly-adopted service is expected to significantly reduced the time for service seekers to get their work done in the metropolis and maintain transparency in the official work.

This service ensures availability of all the information related to house construction permit, tax, birth registration, death and marriage, garbage collection, citizenship certificate recommendation, scholarship documents, among others online.

Besides, the visitors can obtain detail information on KMC staff, including the time they entered the office, date of retirement of individual staff.

“A user-friendly portal means a student of class seven as well as old people can easily access all this information by logging in to our domain name,” said Karki. Service seekers can visit metroplis’ Central Office at Sundhara or any of the ward office to get their work done from Sunday, according to KMC officials.